Memberships | Healthhaus | Taking fitness personally

Membership FAQs

What are the Terms and Conditions of Membership?

Full terms and conditions of membership can be found here.

Guest pass fee

Guest passes are £25.

Please refer to the guest pass section within the membership terms and conditions before booking.

Guests have complimentary access to:

Milon
Functional training suite & Kinesis
Cardio around the Milon Circles
Myride Virtual

The following facilities are available at a charge:

Pilates & yoga classes (£10) - may be booked the day before, but no sooner and must be paid for at the time of booking.
All other classes (£8) - may be booked the day before, but no sooner and must be paid for at the time of booking.
Personal Coaching, equipment Pilates classes (1:1 and duets) and 1:1 GYROTONIC® are available at non-member rates

Guest passes for Ayush Wellness Spa must be booked and paid for separately, directly with the Spa.

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Account debt (July 2023)

If you fail to pay any monies due or any cheque is returned unpaid or if any other form of payment is not honoured for whatever reason, we will charge an administration fee of £25, which we require to cover our costs of seeking to pursue such payment from you.

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Loan sweat towel fee

Loan sweat towels will be charged at £2 each

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Direct Debit administration fee

You must not make any changes to your Direct Debit directly through your bank, unless requested to do so in writing by the Healthhaus membership team. Any changes made to your Direct Debit will result in a £25 administration fee* being applied by the Membership Team to reset and relink your membership package.

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Membership card fee

Initial card £10

1st lost card free of charge

Subsequent lost cards: £5 each (stolen cards will be replaced free of charge on production of a crime number)

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Membership freezing fee

If you have an annual membership, you are entitled to freeze your membership for 1 month per membership year, at a cost of £25.

Please refer to your membership terms and conditions for full details about freezing your membership.

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Membership Packages & Prices (July 2023)

Ayush Wellness Spa Healthhaus Silver Healthhaus Gold

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Milon ✔ ✔

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Ayush Wellness Spa ✔ ✔

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Technogym Kinesis®, ✔. ✔

free weights & cardio

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Myride® virtual classes ✔ ✔

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Annual membership 95 95 105

price (per month)

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Monthly membership 114 114 126

price

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Administration fee 75 75 75

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Can my teenage child take an Ayush Spa membership?

Healthhaus and Ayush Spa memberships are only available for adults over the age of 18.

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How do I join Healthhaus?

We know joining a new gym can be a big step, so you need to know you’re making the right choice. We invite you to book in for a free, no-pressure tour to see if Healthhaus is the right fit for you.

We allow up to 90 minutes for your tour because we like to take time to understand your goals, show you around the Club and explain the memberships and fitness services that may be of benefit to you. Plus, we’re sure that you also have plenty of questions for us!

Once you’ve completed your membership paperwork you can choose when you would like to start your membership. It’s normally possible to start within a few days.

We look forward to taking your fitness personally.

Book your club tour here

Can I use the Club if I'm not a member?

Personal Training, Equipment Pilates, GYROTONIC sessions and Medical Referral classes are all available to non-members.

Access to Milon and our other gym facilities are for members only.

I've been a member previously. How do I rejoin?

Well hello again! We're delighted that you want to rejoin the Club!

One of our Membership Advisors will help you review your goals, explain any changes that have taken place in the Club since your last visit and make sure that everything is in place for you to start using the Club again.

Once you’ve updated your membership paperwork you can choose when you would like to start your membership. It’s normally possible to start within a few days.

We're looking forward to welcoming you back.

Book your rejoin appointment here

How old do I have to be to join?

You must be 18 or over to use our facilities or have Personal Training sessions.

If you are 16 or 17 you can take part in Equipment Pilates sessions, though you must be accompanied by your parent or guardian.

Which membership is best for me?

I'm looking for fitness results but I'm limited for time.

- Choose the Healthhaus Silver Membership (Gym Only)

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I'm happy with where I currently do my exercise, but I'd love somewhere to go for rest and recovery.

- Pick the Ayush Wellness Spa Membership (Spa only)

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I'm looking for the full works - fitness results and somewhere to relax!

- Go for the Healthhaus Gold Membership (Gym & Spa)

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Personal Training, Equipment Pilates and Gyrotonic packages can be added on to all memberships.

Do you offer a pay as you go option?

We offer a pay as you go option for Medical Referral classes.

Personal Coaching , Equipment Pilates and GYROTONIC sessions can be bought as single sessions or as blocks with discount.

Membership is offered on a monthly or annual basis.

I have a medical condition / injury. Is it safe for me to exercise?

As long as the medical condition / injury is under control and you have consent from your GP/Health practitioner that they are happy for you to exercise, we can tailor an exercise programme to suit your needs.

We are happy for your GP/Health practitioner to liaise with us if they have any considerations / contraindications that we need to bear in mind.

If you have a chronic medical condition or need to continue your rehab journey following an injury or operation, then one of our exercise referral classes may be a better place to start.

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What happens on my first visit?

Your first visit to the Club will be your Club Tour. We allow up to 90 minutes for your tour because we like to take time to understand your goals, show you around the Club and explain the memberships and fitness services that may be of benefit to you. Plus, we’re sure that you also have plenty of questions for us!

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Once you’ve completed your membership paperwork you can choose when you would like to start your membership. It’s normally possible to start within a few days.

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We will book your Milon induction as soon as possible after you join. Your Milon Induction is your introduction to our Milon Circuit and where you'll get up and running on your fitness journey. You'll be introduced to one of our Milon Experts who will take you around the Milon Circuit, making sure you're set up correctly on each piece of equipment and that you understand how to use every machine. Your settings will be stored on your membership card so that next time you come in the machines will automatically adjust to your personalised settings.

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We look forward to taking your fitness personally.

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Book your club tour here.

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I’ve lost my Membership Card. Can I have another one?

We will happily replace your first lost card free of charge at our reception desk.

After this lost or damaged cards must be purchases. The standard replacement card fee* will be charged, however, stolen cards can be replaced free of charge on production of a crime number.

* Please refer to our 'fees and subscriptions' section for current fees.

Can I suspend my membership?

In unavoidable circumstances e.g. for medical reasons, redundancy or temporary relocation outside of Jersey, membership can be frozen for up to a maximum of 6 calendar months free of charge. You will need to provide professional evidence of your change in circumstance.

You can voluntarily suspend an annual membership for a period of 1 month per membership year, for example if you are going travelling. You will be charged an administration fee.

Please refer to our full membership terms and conditions for further information.

How do I cancel my membership?

You can cancel your membership as long as you do not owe any money.

If you wish to cancel mid-contract you will need to pay an early cancellation fee, unless your circumstances have changed (you are relocating away from Jersey, you have a permanent illness or injury, you have been made redundant) or you believe that we have breached our contract. You will need to provide professional evidence of your change in circumstance.

Please refer to our full membership terms and conditions for further information.

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You’ll be joining our friendly community

I have thoroughly enjoyed my membership and I feel that I have significantly improved my overall fitness levels. The staff in the Milon gym have been really supportive and notice very quickly if you are using an incorrect technique.

Caroline Wherry

Member since 2024

I love the Milon circuit work out. It's all set up at your level of fitness in a quiet environment. All the staff are friendly and helpful. I would highly recommend it.

Fernanda

Member since 2022

Membership

Join our community

Gym & Spa

Healthhaus Gold Membership

Gym-only

Healthhaus Silver Membership

Spa-only

Ayush Wellness Spa Membership

Personal Training

Equipment Pilates & Gyrotonic

Medical Referral

Book your complimentary club tour

You’ll be joining our friendly community

Membership FAQs